Scheduling Officer (Home Care Services)

We’re looking for a Scheduling Officer to coordinate the services our clients need, helping them maintain their independence and continue living at home.

About Catholic Homes

Catholic Homes is a leading not‑for‑profit aged care provider in Western Australia, with more than 60 years of experience supporting older Australians. Guided by Catholic values of love, joy, hospitality and excellence, we deliver person‑centred care across residential aged care, retirement living and in‑home support services.

About the role

As a Scheduling Officer, you’ll help coordinate the day-to-day delivery of services for our Home Care clients. You’ll be responsible for managing schedules, coordinating staff availability, responding to changes and finding solutions when things don’t go to plan. You’ll be working closely with clients, employees and the wider Home Care team to make sure services are scheduled effectively and our clients receive the support they need.

Located at our Burswood Office, you'll be part of a team that values connection, collaboration and purpose. Supporting services across Western Australia, our team works together to empower frontline employees and deliver positive outcomes for residents and clients. It's a collaborative environment where we are united by purpose and a commitment to excellence.

This is a full-time role, working across a rotating roster with occasional weekend coverage. Flexibility to work across different days and times is important for this position.

We may also have casual opportunities available for candidates who are looking for more flexible hours.

If you enjoy problem-solving, working with people and keeping things moving, we’d love to hear from you.

About you

You’re organised, solutions-focused and comfortable working in a busy environment where priorities can change. You’ll need to be able to think on your feet, communicate well with others and stay calm when things don’t go to plan.

You’ll also have:

• Previous experience in scheduling or rostering, ideally in aged care, home care or a community setting.

• Strong organisation and time management skills, with the ability to manage competing priorities and deadlines.

• Good problem-solving skills and the ability to find practical solutions when schedules or client requirements change.

• An understanding of the SCHADS Award and how it applies to rostering and scheduling.

• Clear and professional communication skills, both written and verbal, with the ability to communicate with clients, employees and internal teams.

• Good knowledge of metropolitan and regional areas, which will assist with scheduling services across different locations.

• Confidence using Microsoft Office and scheduling or rostering systems.

• A current National Police Clearance or willingness to obtain.

• Flexibility to work across a rotating roster, including occasional weekend coverage and on-call support.

Why join Catholic Homes?

• Salary packaging benefits – Pay less tax and increase your take‑home pay by salary packaging everyday living expenses (such as rent or mortgage) up to $15,900 per year, plus up to $2,650 for meals and entertainment.

• Employee Assistance Program (EAP) – free, confidential counselling and wellbeing support for you and your immediate family

• Flexible working arrangements to support work–life balance, including hybrid work options

• Paid blood donor leave

• Stable, ongoing employment with a well‑established and trusted aged care provider

• Ongoing training, professional development and career progression opportunities

• Strong support and guidance from an experienced leadership team

• The opportunity to be part of a purpose‑driven, values‑based organisation making a difference

If you’re someone who enjoys the challenge of fitting all the pieces together and making things work flawlessly, this role offers the perfect opportunity to apply your skills in a meaningful and rewarding way. Join us and help create solutions that make a real difference in people’s lives!

For more information about the role, view the Position Description.

Apply today! We’ll start reviewing applications as they come in, so we encourage you to apply early.

Our commitment to safeguarding includes using robust recruitment procedures to assess the suitability of individuals applying for roles that involve work with vulnerable people.

Applicants must obtain a valid National Police Clearance before commencing employment and valid Australian working rights. We are unable to provide sponsorship.

Catholic Homes is an inclusive organisation welcoming all faiths and backgrounds.

For more information about working with Catholic Homes please visitwww.catholichomes.com