Nicklaus Children's Health System

<h2><strong>Description</strong></h2>
<p><em><strong>Job Summary</strong></em></p>
<p>Responsible for securing insurance authorizations for patients and performs pre-registration and scheduling functions for hospital visits and procedures.</p>
<p><em><strong>Minimum Job Requirements</strong></em></p>
<ul>
<li>2- 3 years of medical insurance and billing experience required.</li>
<li>Previous physician office or ambulatory experience preferred.</li>
</ul>
<h2><strong>Qualifications</strong></h2>
<p><em><strong>Essential Duties and Responsibilities</strong></em></p>
<ul>
<li>Secures insurance authorization for all outpatient and diagnostic testing, consultation, and outpatient procedures.</li>
<li>Schedules appointments and procedures, verifies medical appointments, and processes medical documentation.</li>
<li>Coordinates the collection and submittal of additional insurance information from clinical/support staff.</li>
<li>Escalates any authorization issues and coordinates peer-to-peer review.</li>
<li>Coordinates with clinical team and communicates managed care requests via established work flows.</li>
<li>Documents adequate and accurate records of insurance notes and authorizations.</li>
<li>Answers telephones, routes calls to appropriate staff, takes accurate phone messages, and relays messages to staff.</li>
<li>Follows-up with patients for return visits, missed appointments, and cancellations.</li>
</ul>
<p><em><strong>Knowledge/Skills/Abilities</strong></em></p>
<ul>
<li>High school education or equivalent preferred.</li>
<li>Bilingual in English/Spanish preferred.</li>
<li>Excellent customer service skills.</li>
<li>Critical thinking skills needed.</li>
</ul>
<p>(EOE DFW)</p>
<h2><strong>Job:</strong></h2>
<p>Clerical/Administrative  </p>
<h2><strong>Department:</strong></h2>
<p>NCPS-PCC-MAIN HOSPITAL-3100-461690  </p>
<h2><strong>Job Status:</strong></h2>
<p>Professional</p>


Scheduling/Authorization Coordinator - NCPS - PCC Main (Full Time, Days)

Scheduling/Authorization Coordinator - NCPS - PCC Main (Full Time, Days)

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