Scheme Support Officer

Summary One full-time Scheme Support Officer in a Supported Accommodation Scheme in Merthyr Tydfil. You will be required to work days, evenings, nights & bank holidays on a rolling rota.

Overview Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About The Role This is a Scheme Support Officer role based in our 10-bed Supported Accommodation Service, Garth Villas, Merthyr Tydfil. Alongside the Service Manager we have a team of Project Workers & Scheme Support Officers, with the service being crucial within the community to tackle homelessness.

Working alongside the Project Workers, you will provide support to individuals who are homeless with a range of different behaviours & personalities. The customers may be facing various needs such as – Alcohol/substance misuse, mental health, anti-social behaviour and offending. The service gives customers an opportunity to engage in support, and gain independence in preparation to manage & sustain a future tenancy.

Skills And Experience Needed Relevant work experience and knowledge of issues relating to vulnerable people is essential.

More important are;

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits FREDIE At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262

How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.