Schneider Concerts Usher, Student Assistant

POSITION/ROLE OVERVIEW

The New School Concerts Department at the College of Performing Arts seeks a highly motivated student to serve as Schneider Concerts Usher, student assistant. We’re looking for a(n) responsible, outgoing, music-loving individuals to provide both a welcoming and efficient presence at our chamber music concerts. This position reports to the Director, New School Concerts and is an ideal position for students who are interested in a career in the live performing arts and events fields.

This position is open to student applicants with Federal Work Study awards, as well as student applicants without a Federal Work Study award.

CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES

• Check concert ticket buyers in at event using Splashthat app (training provided);
• Interact conversationally with event patrons - providing patrons with directions to available seats, exits, box office, restrooms, and other information
• Answer onsite questions as needed
• Ensure entrances and exits are not blocked, security guard has good visibility, and there is no crowding in lobby area or aisles
• Direct those with disabilities in finding appropriate, available seats and other supports

QUALIFICATIONS

• Excellent verbal communication and customer service skills
• Comfortability interacting with members of the public
• Timeliness

PREFERRED QUALIFICATIONS

• Love and knowledge of chamber music a plus
• Federal Work Study Award letter

WORK MODE

This position is in-person and is based on campus to support effective in-person collaboration and engagement. #LI-DNI

HOURLY RATE: $17.50

Hours per Week: as needed on the following six Sundays: 10/4/2026, 11/15/2026, 12/6/2026, 1/31/2027, 3/14/2027, 4/25/2027. Not to exceed 20 hours in a single workweek while classes are in session.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

SPECIAL INSTRUCTIONS TO APPLICANTS

Applicants should submit both a resume and cover letter outlining their interest, skills, and experience pertaining to this position; and a Federal Work Study award letter if applicable.

Responsibilities:

Check in concert ticket buyers using the Splashthat app while interacting with patrons to answer questions and provide directions to seating, restrooms, and accessibility supports. Maintain lobby safety and smooth crowd flow by keeping entrances, exits, and aisles clear while ensuring security personnel have unobstructed visibility.

We look forward to receiving your application!