School Administrator

About the role

This is a key front-line position responsible for managing the school's daily administration, parent communication, student records, payments, scheduling and reception. You will be the first point of contact for parents, students and prospective enquiries, managing the reception counter in a busy educational environment.

Key responsibilities

• Manage the reception counter and daily administrative operations
• Attend to WhatsApp, telephone and walk-in enquiries professionally
• Respond to parents and prospective students promptly and accurately
• Handle new student enquiries, trial classes, registrations and enrolments
• Manage student attendance and class replacement arrangements
• Maintain and update student records and class information
• Monitor monthly fee payments and follow up on outstanding payments
• Issue payment reminders and maintain accurate payment records
• Coordinate with teachers regarding attendance, schedules and class-related matters
• Prepare notices, messages, basic reports and administrative documents

About you

• Must be computer and technology savvy
• Comfortable using Microsoft Office, Google Docs, Google Sheets, WhatsApp Business, email and online systems
• Able to learn and use new software and administrative systems
• Good written and spoken English and Bahasa Malaysia
• Good communication and customer-service skills
• Able to communicate confidently and professionally with parents
• Strong organisational and time-management skills
• Able to multitask and prioritise work effectively
• Detail-oriented and careful when handling records and payments
• Responsible, punctual and dependable

Benefits

• EPF, SOCSO & EIS contributions
• Annual Leave
• Medical Leave
• Public Holidays
• Training provided for the school's administrative procedures and systems
• KPI Incentive & Attendance Incentive

About us

The School of Art PJ Old Town (Left Brainers Studio) is an education and art school located in PJ Old Town, Petaling Jaya, Selangor.