School Based Administrative Liaison

REPORTING RELATIONSHIP: Reports to the School-Based Clinical Services Coordinator

POSITIONS REPORTING TO THIS POSITION: NO

FLSA STATUS: Non-exempt level, full -time, 12-month, employment-at-will position

PURPOSE: The School-Based Administrative Liaison, serves as the primary point of contact for processing school referrals, coordinating administrative tasks, managing communications, and supporting the school-based clinical team. This role will involve streamlining workflows, maintaining accurate records, and facilitating efficient communication channels between various stakeholders to ensure optimal partnerships with schools and client care.

ESSENTIAL JOB FUNCTIONS:

• Administrative Support: Receive and process all school-based referrals. Utilize systems in place to ensure referrals are efficiently and accurately processed and tracked from time of referral through closure of services.
• Billing Support: Verify insurance coverages and assist treatment team in communicating client balances, address barriers to treatment associated with cost of service, and assist clients in applying for sliding scale fees as needed.
• Communication Management: Act as the liaison between the school-based clinical team, clients, families, and external partners to facilitate timely and effective communication. Ensure that relevant information is communicated accurately and efficiently to appropriate stakeholders.
• School-liaison Point of Contact: Field questions from school-liaisons regarding status of referrals, barriers to establishing treatment, and status of documentation such as Releases of Information.
• Data Management: Maintain accurate and up-to-date records of referrals and PRS assigned to Outpatient School-Based programming.
• Utilization Review: Assist clinical staff in the maintenance of accurate, organized and complete persons served records to include timely referrals, treatment plans, crisis plans, progress notes, incident reports, crisis documentation, and discharge notes.
• Regular and predicable attendance and punctuality

ADDITIONAL RESPONSIBILITIES

• Service Provision: Provide Targeted Case Management and Care Coordination to clients to address barriers or short-term support as needed.
• Quality Assurance: Participate in ongoing quality assurance initiatives, ensuring compliance with policies, procedures, and regulatory requirements related to the Mental Health Intervention Team program and CKMHC regulatory guidelines.

WORKING ENVIRONMENT: The environment is a typical office environment. While on location, work is generally performed indoors with ambient room temperatures, lighting and with traditional office equipment. Individuals must be physically capable of operating the vehicle safely, possess a valid driver’s license and have an acceptable driving record, as there may be times where transporting a patient is necessary. Work schedule will generally conform to a Monday-Friday 40 hour per week schedule.

CONFIDENTIALITY: All CKMHC employees are expected to maintain the highest level of confidentiality and function within the highest ethical standards and by exhibiting exemplary conduct.

SALARY RANGE FOR THIS POSITION: Salary commensurate with experience and current CKMHC salary structure.

PRIMARY LOCATION: Salina Youth Campus and/or in the community

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s Degree or equivalent combination of education and work experience in the Human Services field.
• Ability to effectively relate to employees, patients, and the public in a positive way.
• Ability to work effectively independently, or in a team with people of all socio-economic classes.
• Produce documents written with clearly organized thoughts using proper sentence construction, punctuation and grammar.
• Have excellent judgement, communication, and conflict resolution skills.
• Have excellent ability to deal with diverse personalities, in a tactful, flexible and mature way.
• Have a working knowledge of Center programs, current policies and regulations governing CKMHC operations.