School Coordinator and Client Relations Support

Position: School Coordinator and Client Relations Support
Location: Denla School Phetkasem

Job Purpose:
The School Coordinator and Client Relations Support acts as the vital link between the marketing team, foreign faculty, foreign teachers, and parents. This role supports marketing initiatives and maintains positive relationships with clients and stakeholders, while ensuring a smooth and professional experience for prospective and current families.

Key Responsibilities:

• Act as a focal point of contact for inquiries from prospective parents, clients, and visitors.
• Provide accurate, timely, and friendly responses regarding school programs, events, fees, and services.
• Maintain professional communication with current families to support retention and engagement.
• Coordinate school tours, follow-up communication, and client feedback.
• Support school events such as open houses, parent information sessions, exhibitions, and fairs.
• Handle direct marketing for DLTS International School and answer basic questions about the Rama 5 primary campus.
• Work with the marketing team to create promotional videos and content.
• Monitor marketing performance and compile campaign reports.
• Maintain the marketing content calendar and ensure timely updates across platforms.
• Perform other tasks assigned by the supervisor.

Qualifications & Skills:

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• 1–2 years of experience in marketing, client relations, or administrative support is preferred.
• Excellent English communication skills; Thai is an asset.
• Strong interpersonal and service-oriented skills.
• Proficient in Microsoft Office, Google Workspace, and social media platforms.
• Familiarity with Canva or Adobe Illustrator is a plus.
• Highly organized, detail-oriented, and able to multitask.
• Creative, proactive, and collaborative.

Preferred Traits:

• Experience in an international or bilingual environment.
• Basic understanding of branding and client relationship management.
• Willingness to occasionally work outside regular hours for school events.
• Positive, enthusiastic, and adaptable.