School IT Assistant

About the role

St Johannes College Ltd, a leading educational institution in Kowloon Tong, Kowloon City District, is seeking a dedicated and technically-savvy School IT Assistant to join our team. As a full-time member of our staff, you will be responsible for providing comprehensive IT support and assistance to our faculty, staff, and students, ensuring the smooth operation of our technological systems and infrastructure.

What you'll be doing

1. Provide first-line technical support and troubleshooting for a wide range of IT hardware and software issues
2. Assist in the setup, configuration, and maintenance of desktop computers, laptops, printers, and other technology equipment
3. Respond to and resolve IT-related inquiries and requests from our school community in a timely and effective manner
4. Collaborate with the IT team to implement and maintain IT policies, procedures, and best practices
5. Provide training and guidance to users on the effective use of technology tools and applications
6. Participate in the ongoing development and improvement of our IT infrastructure and services
7. Maintain accurate records and documentation related to IT assets, incidents, and resolutions

What we're looking for

1. Minimum 2 years of experience in a similar IT support or helpdesk role
2. Strong technical knowledge and problem-solving skills, with the ability to diagnose and resolve a wide range of IT-related issues
3. Proficiency in the use of common office productivity software, such as Microsoft Office, and the ability to quickly learn new applications
4. Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical expertise
5. A collaborative and team-oriented mindset, with a willingness to learn and share knowledge with colleagues
6. Familiarity with educational technology and experience in a school or academic environment is highly desirable

What we offer

At St Johannes College Ltd, we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous annual leave and public holiday entitlements
3. Opportunities for professional development and career advancement
4. Access to our state-of-the-art technology and facilities
5. A collaborative and inclusive work culture that celebrates diversity

About us

St Johannes College Ltd is a leading educational institution in Kowloon Tong, Kowloon City District, with a reputation for academic excellence and innovation. We are committed to providing our students with the best possible learning experience, and technology plays a crucial role in achieving this goal. As a School IT Assistant, you will be an integral part of our team, contributing to the success of our school and the growth of our students.

If you're excited about the prospect of joining our dynamic and forward-thinking organisation, we encourage you to apply now. Please send a cover letter, a detailed resume, indicating your availability, present and expected salaries by email to click the “Apply Now” button.

School Website: http://www.st-johannes.edu.hk

Shortlisted applicants might be requested to undergo a Sexual Conviction Record Check (SCRC) and submit the code provided by the SCRC Office for checking the result.