School Receptionist

🕒 Working Hours & Service Period

• Daily Hours: Mondays to Fridays, 7:00 AM – 2:00 PM (Includes a 1-hour lunch break)
• Service Terms: Services are strictly required during school terms only: January to May and July to November.
• School Holiday Perks: No services are required during the school holiday months of June and December (unless explicitly instructed by the school).
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

📋 Core Responsibilities

You will be the primary point of contact at the front desk, ensuring smooth operations across front-line management, public communication, and student administrative care.

1. Front Desk & Visitor Management

• First Impressions: Manage the main reception area by warmly greeting and guiding visitors, parents, and students.
• Security & Access: Administer basic visitor registration log protocols to maintain school security.

2. Communication & Public Enquiries

• Phone Management: Efficiently answer, filter, and direct incoming calls.
• Enquiry Resolution: Take detailed messages and respond accurately to general public or parental enquiries regarding school events or schedules.

3. Student Welfare & First Aid Support

• Medical Care: Provide basic first-aid support to students who are injured or feel unwell.
• Sick Bay Management: Supervise children resting in the sick bay, track their condition, and coordinate contacting parents or guardians for pickup.

4. General Administration

• Office Support: Assist the Administrative Manager with ad-hoc administrative tasks, data logging, and paperwork handling.

🎯 Job Requirements

• Experience: Minimum 6 months of relevant working experience in reception, customer service, or front-desk duties—specifically within a primary school environment.
• Technical Skills: Basic computer literacy with practical knowledge of Microsoft Office applications (specifically Microsoft Word and Excel).
• Interpersonal Attributes: Excellent customer service skills, a calm demeanor when dealing with emergencies, and a patient, caring attitude towards young students.