Scoopers & Shift Managers

Calling all Front of House legends! We're on the hunt for part time and casual scooperstars who get our brand and are excited to join the Duck Island family, with the opportunity to increase hours as the season progresses. In return we can offer flexibility, progression opportunities, a supportive working environment, and of course – ice cream.

We’re especially keen to hear from folks looking for an extra scoop of responsibility & wanting to jump into Shift Management with us.

**Shift Management involves:**Opening the store and setting up for the day
Managing end-of-shift processes, cashing up and closing up shop
Completing various store tasks from whipping up sundaes to cleaning, customer service to stock management, etc.
Managing our food safety and compliance systems throughout the shift
Ensuring things are running smoothly and taking charge when they’re not
Setting gold star customer service standards and leading from the front

**You are:**An enthusiastic, energetic and friendly team player
Down to deliver awesome customer service in a fast-paced environment
Available to work late night and weekend shifts
Dependable, flexible and keen to cover extra shifts when needed
Experienced in hospitality and/or customer service

We’re proud to be a workplace where people of all backgrounds, genders and identities feel welcome and supported. We believe our team should reflect the communities we serve, and we’re always keen to hear from people with fresh perspectives and lived experiences.

If you’re not sure you meet 100% of the criteria, but you love ice cream and the Duck Island brand, we’d still love to hear from you.