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EXCELSIOR ORTHOPAEDICS GROUP

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Process Improvement

5 days ago

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Important information


Contract type:

Permanent

Salary:

$18 – $30 / hour

Location:

East Amherst, NY, USA

Work mode:

Onsite

Published on:

20 October 2026

What they need


Job Summary

The primary goal is to increase the efficiency and the productivity of the physician team. Work closely with physician and/or physician assistant or nurse practitioner to perform administrative tasks such as EMR documentation, chart preparation, schedule efficiency, and identify overall best practices for process improvement. Role requires anticipation of physician needs, discretion, tactfulness, and modest in performance of duties so as not to distract medical staff from patient care. Good judgment, organizational ability, initiative, attention to detail, and the ability to be self-motivated are critical to the success of the position.

Duties and Responsibilities

  • Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
    • Patient medical history and physical exam.
    • Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
    • Patient education and explanations of risks and benefits.
    • Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
    • Prepare referral letters as directed by the physician.
  • Ensure documentation must be accurate, complete, and consistent with legal, ethical, and practice protocols and standards.
  • Work closely with physician assistant and may be required to providing scribing support as needed.
  • Work closely with multiple departments/parties to coordinate schedule availability to ensure balance of office and surgery time scheduled.
  • Handle additional duties as required.
  • Miscellaneous administrative tasks may include preparing referral letters, mailing/faxing/scanning confidential documents regarding a patients care and with all pertinent reports or tests attached as well as research a variety of information as needed for referring physicians, referrals, preparation of operative reports, make phone calls, and other clerical tasks as assigned.

Requirements and Qualifications

  • Minimum 2 years scribing or medical office experience preferred.
  • Medent / EMR experience preferred.
  • HS Diploma required.

Physical Demands

  • Position requires manual and finger dexterity and hand-eye coordination.
  • Involves standing and walking.
  • Team member will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.

The pay range for this position is determined based on several factors, including the candidate’s years of experience, qualifications, training, licenses, designations, and the overall market conditions.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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