Scrum Master

Job Summary

Every sprint that ships depends on someone keeping ceremonies structured, blockers visible, and Jira data trustworthy. Without that, planning drifts, standups run long without resolving anything, and status reports stop reflecting what teams shipped. The Scrum Master owns that day-to-day discipline for one or more Platform teams, especially teams still building their agile habits, so the team can focus on delivery instead of process friction.

What You'll Do Ceremony Facilitation

• Facilitate sprint planning, daily standups, sprint reviews, and retrospectives for assigned teams, keeping sessions time-boxed and outcome-focused.

Team Support Impediment Removal

• Support teams new to agile in applying Scrum mechanics day to day, resolving confusion before it slows delivery.
• Identify and escalate blockers quickly enough that they dont carry over into the next sprint.
• Encourage open retrospectives and follow through on improvement commitments until theyre implemented.

Jira Delivery Tracking

• Maintain Jira boards and backlog health for assigned teams, keeping stories current and sprints configured correctly.
• Track and report team-level delivery metrics (velocity, sprint completion rate, open impediments) using Platform-standard Jira dashboards.
• Give stakeholders concise, accurate delivery status updates based on what the team completed.

AI-Assisted Support

• Use AI-assisted tools to support ceremony prep, note capture, and status reporting, cutting down manual admin work.

What You Bring Required Qualifications

• 2+ years working as a Scrum Master or in an agile delivery support role within a technology team.
• Working knowledge of Scrum principles and ceremonies, with experience running or co-facilitating them.
• Familiarity with Jira for sprint tracking, story management, and basic dashboard configuration.
• Strong communication and organizational skills, with a track record of keeping teams on track and following through on commitments.
• Comfort supporting teams that are still building their agile practice, adjusting approach as the team matures.

Preferred Qualifications

• Scrum certification (CSM, PSM I, or equivalent).
• Experience supporting technology teams in Software Engineering, IT infrastructure, or enterprise environments.
• Comfort with AI productivity tools or interest in applying automation to reduce repetitive work.
• Experience working within an organization with established agile standards.

Key Skills

• Scrum ceremony facilitation
• Jira sprint and backlog management
• Impediment identification and escalation
• Stakeholder communication and status reporting
• Retrospective facilitation

Business Impact

• Builds consistent delivery habits in teams new to agile, improving sprint predictability over time.
• Keeps delivery moving by resolving day-to-day blockers before they stall a sprint.
• Gives Platform leadership accurate, current delivery visibility through disciplined Jira hygiene and status reporting.

Working Hours - 3:00 PM-12 PM IST

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