Scrum Master

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROFILE

The Scrum Master is responsible for leading Agile delivery execution within an API Delivery Squad, ensuring the successful design, development, testing, and deployment of APIs and integration services. The role acts as a servant leader, Agile coach, and delivery facilitator, driving sprint predictability, stakeholder alignment, risk management, and continuous improvement while enabling high-performing cross-functional teams to deliver business value at speed and quality.

Agile Delivery Leadership

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement
• Ensure effective sprint execution and adherence to Agile principles and team working agreements
• Drive sprint predictability, velocity tracking, and commitment management
• Coach squad members on Agile best practices and continuous improvement techniques.

Delivery Governance & Reporting

• Monitor sprint progress, release readiness, and delivery risks

• Track and report Agile metrics including:

  • Sprint Predictability
  • Velocity
  • Story Completion Rate
  • Defect Trends
  • Release Success Rate
  • Cycle Time and Lead Time

• Prepare delivery status reports and governance updates for leadership and stakeholders.

Impediment & Risk Management

• Identify delivery blockers, dependencies, and risks early
• Coordinate resolution with Product Owners, Architects, Platform Teams, and external stakeholders
• Escalate critical risks affecting scope, schedule, quality, or release commitments
• Facilitate dependency management across multiple delivery squads.

API Delivery Coordination

• Support end-to-end API delivery activities covering:

o   Requirements Analysis

o   API Design

o   Development

o   Testing

o   Security Validation

o   Release Deployment

• Ensure Definition of Ready (DoR) and Definition of Done (DoD) standards are consistently applied.
• Coordinate release and deployment activities with DevOps and platform teams.

Stakeholder Engagement

• Partner with Product Owners to maintain a healthy and prioritized backlog.
• Facilitate alignment between business stakeholders and technical teams.
• Communicate delivery status, risks, and mitigation plans effectively to leadership and clients.

Continuous Improvement

• Drive lessons learned and retrospective action plans.
• Promote automation, quality engineering, and DevSecOps practices.
• Foster a culture of accountability, transparency, and innovation.
• Support adoption of AI-enabled delivery practices and modern engineering excellence standards.

YOUR ROLE

Education

• Bachelor's Degree in Business, Information Technology, Computer Science, Finance, Engineering, or a related discipline.

Experience

• 5+ years of Agile delivery experience
• 3+ years as a Scrum Master in software delivery environments
• Experience delivering APIs, integration platforms, middleware, or digital transformation initiatives
• Experience working with distributed onshore-offshore delivery teams
• Strong understanding of SDLC, DevOps, CI/CD, and release management practices.

Certifications (Preferred)

• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM I/II)
• SAFe Scrum Master (SSM)
• SAFe Agilist
• Agile Project Management Certification

Technical and Domain Knowledge

• Agile Scrum and Kanban
• API-led Connectivity Principles
• OpenAPI / Swagger Specifications
• REST APIs and Integration Patterns
• MuleSoft, Apigee, Kong, or equivalent API platforms
• Azure DevOps, Jira, Confluence
• CI/CD and DevOps Practices
• Release and Environment Management
• Banking and Financial Services APIs

Key Competencies

• Servant Leadership
• Stakeholder Management
• Facilitation and Coaching
• Delivery Governance
• Risk Management
• Conflict Resolution
• Communication and Influencing Skills
• Continuous Improvement Mindset
• Strategic Thinking
• Results Orientation
• Collaboration and Team Building

What you’ll like about working here?

• We promote Diversity & Inclusion as we believe diversity of thought fuels excellence and innovation.
• In Capgemini, we enable people to be the architects of their career growth. We equip people in augmenting their potential by providing wide array of career growth programs that empower them to get the future they want.
• Capgemini cultivates impactful experiences for its people that would aid in bringing out the best in them for them, for the company, and for their clients.

We are looking forward in meeting you!