Scrum Master

About the role

Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process. Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation. Proactively identify risks and other issues that may arise to mitigate them in a timely manner. Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings. Aid in managing Servicing Team's workload capacity, competency, and satisfaction in accomplishing agency projects. Aid the Account Management Team to satisfy client relationships and expectations for all agency deliverables. Report accurate project status internally to management, and to relevant customer stakeholders.

Key responsibilities

• Collaborate with Account Management Team to determine breakdown of project inclusions
• Collaborate with Servicing Teams to determine and monitor task assignments, project member appointments and timelines
• Collaborate with Finance Team to determine billable tasks and projects
• Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation
• Proactively identify risks and other issues that may arise to mitigate them in a timely manner
• Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings
• Aid in managing Servicing Team's workload capacity, competency, and satisfaction in accomplishing agency projects
• Aid the Account Management Team to satisfy client relationships and expectations for all agency deliverables
• Ensure contracted product & work requirements are fulfilled
• Report accurate project status internally to management, and to relevant customer stakeholders

About you

• Bachelor's degree in Business, IT, Engineering, or related field
• 2-5 years experience in project/program management, Scrum Master or Agile Coach
• Strong understanding of Scrum, Agile, and Lean principles
• Strong experience managing complex, cross-functional program & projects
• Proven ability to manage timelines, and dependencies
• Experience supporting multiple teams in a software development environment
• Excellent communication, facilitation, and conflict-resolution skills
• Excellent stakeholder management and executive communication skills
• Must be willing to report on a Hybrid setup (once to twice a week) in our office in Quezon City
• Preferred: Certified Scrum Master (CSM), PSM, PMP, PgMP, SAFe Agilist, or equivalent certification

Benefits

• Supportive atmosphere with uplifting mentors and teams
• Monthly employee programs and events
• Recognition for achievements
• Digital 1st equipment, tools, and systems
• In-house learning programs and company-sponsored training
• Regular appraisals and growth opportunities
• Rotation through diverse projects, gaining exposure to different languages, frameworks, and platforms
• Flexible leave policy
• HMO and life insurance
• Support from experts on mental health, nutrition, finances, and more