Scrum Master

We are looking for an experienced Scrum Master to support the ramp-up of a new team and help establish an effective Agile way of working. The ideal candidate will provide strong guidance, facilitate collaboration and decision-making, and support the team in continuously improving its delivery and performance.

Responsibilities

• Manage and facilitate the Scrum process within distributed teams, ensuring effective Agile practices and ceremonies.
• Organize and facilitate Daily Scrums, Sprint Planning, Sprint Reviews/Demos, Retrospectives, and other relevant Agile sessions.
• Guide and coach the team on Agile/Scrum principles, practices, and continuous improvement.
• Support the Product Owner and Development Team in planning, prioritization, delivery, and achieving Sprint and release goals.
• Facilitate discussions, decision-making, conflict resolution, and effective collaboration across different stakeholders.
• Identify, manage, and remove impediments that may slow down development or delivery.
• Monitor day-to-day progress of projects and release initiatives, with focus on scope, timelines, quality, and dependencies.
• Ensure alignment with other Scrum teams and broader organizational Agile guidelines, best practices, and processes.
• Help build a trusting, safe, and transparent team environment where issues can be openly raised and collaboratively resolved.
• Support the team in reaching a high level of autonomy, effectiveness, and continuous improvement.
• Contribute to the successful setup and ramp-up of a new Scrum team within a large-scale Agile environment, including alignment with SAFe practices

Requirements

• University degree in Business, Computer Science, or a related field (or equivalent experience).
• At least 3 years of proven experience as a Scrum Master, Agile Project Leader, or similar Agile role.
• Hands-on experience working with Scrum in distributed teams.
• Knowledge and practical experience with Scaled Agile Framework (SAFe).
• Experience working in a large-scale Agile environment is highly desirable.
• Proven track record in facilitation, conflict resolution, situational awareness, team empowerment, transparency, and continuous improvement.
• Strong planning, organizational, analytical, and problem-solving skills, with attention to detail.
• Ability to work effectively with different personalities, teams, and stakeholders.
• Strong communication and interpersonal skills.
• Very good spoken and written English skills.
• Previous experience in the airline industry is an advantage.

Benefits

• A chance to be part of casual but highly professional international environment
• Opportunity to learn from experienced colleagues, including internal knowledge sharing sessions
• Competitive compensation depending on experience and skills
• Private pension and medical insurance
• Professional and soft skills trainings and education
• Awesome referral fees
• Sports, team buildings, conferences and events
• Modern and cozy offices in New Belgrade and Niš, cakes and fresh fruits
• Possibility to travel abroad
• Work – life balanced schedule
• Respect and support to your professional, family and personal goals