Scrum Master

About the role

As a servant leader and delivery enabler, you'll help teams apply agile principles in a complex, evolving technology environment — creating transparency around progress and risk, facilitating alignment, and supporting continuous improvement.

Key responsibilities

• Facilitate Sprint Planning, Daily Scrum, Sprint Review, Retrospective, and Backlog Refinement
• Coach teams on Scrum principles, self-management, and continuous improvement
• Support Product Owners in maintaining a clear, prioritized backlog
• Identify and remove impediments affecting delivery
• Make risks, dependencies, and constraints visible, and facilitate timely decisions
• Provide stakeholders with clear visibility into progress and forecasts
• Facilitate delivery for teams building workflow automation and AI-enabled solutions
• Foster collaboration across engineers, automation specialists, data/AI practitioners, and business users
• Run retrospectives that produce practical, measurable improvements

About you

• 3+ years as a Scrum Master or Agile Delivery Lead on software/digital product teams
• Practical knowledge of Scrum and agile delivery practices
• Experience facilitating cross-functional teams through Scrum events
• Ability to influence without direct authority
• Experience working with distributed/global teams
• Strong facilitation, coaching, and communication skills
• Experience with Jira, Confluence, Azure DevOps, or similar tools
• Curiosity about emerging technologies, including AI and automation
• Availability for meaningful overlap with North America business hours