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Scrum Master

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Hybrid

Scrum Master

Milestone Information Technology

Scrum Master

Skills

E-commerce WebsitesJiraConfluenceKanbanDigital TransformationAzure

24 days ago

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Important information


Contract type:

Freelance / Contract

Location:

Melbourne VIC, Australia

Work mode:

Hybrid

Published on:

30 September 2026

What they need


Milestone IT is partnering with a large and well-established organisation to recruit an experienced Scrum Master for an exciting opportunity within their technology and digital delivery team.

This is a great opportunity for an experienced Scrum Master to support a cross-functional development squad, helping the team plan, coordinate and deliver valuable outcomes while improving delivery flow, collaboration and ways of working.

You will work closely with Product Owners, Project Managers, Technology Leads, delivery teams and external partners to ensure delivery remains on track and key risks, dependencies and impediments are effectively managed.

About the Role

As the Scrum Master, you will:

  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, backlog refinement and retrospectives.
  • Support the development squad to plan, size, commit to and deliver work aligned to agreed outcomes.
  • Partner with Product Owners on backlog management, prioritisation and sequencing.
  • Identify and remove impediments that may impact delivery.
  • Proactively identify and manage delivery risks, dependencies, resource constraints and blockers.
  • Coordinate dependencies across multiple teams and delivery streams.
  • Monitor delivery flow, capacity, throughput, carryover and overall delivery confidence.
  • Provide clear visibility of progress, risks, dependencies, impediments and team health to key stakeholders.
  • Work closely with Project Managers, Release Managers and Technology Leads to support delivery and release readiness.
  • Use delivery metrics and team feedback to identify opportunities for continuous improvement.
  • Coach the team in Agile ways of working and promote collaboration, accountability and shared ownership.
  • Support a culture of continuous improvement, transparency and effective communication.

About You

To be successful in this role, you will have:

  • 5+ years' experience as a Scrum Master or Agile delivery professional.
  • Strong practical understanding of Agile and Scrum, with working knowledge of Kanban.
  • Proven experience facilitating Agile ceremonies and supporting high-performing delivery teams.
  • Strong experience in impediment removal, dependency management and stakeholder management.
  • Experience partnering with Product Owners on backlog management, prioritisation and delivery planning.
  • Experience working across complex, cross-functional technology environments.
  • Strong communication, facilitation, coaching and problem-solving skills.
  • Experience using Jira, Azure DevOps, Confluence or similar Agile delivery tools.
  • Ability to use delivery metrics to identify risks, improve predictability and support continuous improvement.
  • Experience working with external vendors, agencies or delivery partners is highly desirable.
  • Experience in digital, eCommerce, customer experience, or
    another regulated environment.

Desirable Experience
 
Experience in the following would be advantageous:

  • Digital transformation
  • Technology transformation programs
  • Complex technology environments
  • Release planning and production readiness
  • Working across multiple technology squads and dependencies
  • Supporting teams through changes to Agile or delivery ways of working
  • Working within large enterprise organisations

What’s on Offer

  • Opportunity to join a large and well-established organisation.
  • Work within a collaborative technology and delivery environment.
  • Support a significant transformation initiative.
  • Collaborate with experienced Product, Technology and Delivery teams.
  • Work across a complex, cross-functional environment.
  • Opportunity to make a real impact on Agile delivery and team performance.

If you're an experienced Scrum Master who enjoys creating clarity, removing blockers and helping teams deliver valuable outcomes, we'd love to hear from you.

Apply now or contact Milestone IT on (03) 9670 6682 9670 6682) for a confidential discussion.

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