Scrum Master

This is an excellent opportunity to start with an Organisation Of Choice on a great contract start!!!

About the role

We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing Digital programme with one of the most exciting organisations going around!!! In this role, you will lead an internal backend development squad delivering crucial new B2B eCommerce capabilities within a modern, headless technology stack.

You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.

Key responsibilities

• Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability
• Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal
• Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking
• Proactively unblock the team, resolve conflicts, and escalate risks early to maintain high delivery confidence against strict target deployment dates
• Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness
• Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability

About you

• Proven senior level experience as a Scrum Master within complex, cross-functional tech environments
• Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations
• Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules
• Proficiency in Jira, Azure DevOps, Confluence, or equivalent Agile management suites
• A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments