Sea Export Import Customer Service Executive

Job Overview

We are looking for a meticulous, detail-oriented Documentation Executive to manage the generation, verification, and filing of all international shipping paperwork. In this role, you will ensure 100% accuracy in shipping instructions and regulatory filings to ensure smooth customs clearance and cargo release.

Key Responsibilities

• Drafting & Issuance: Prepare and execute critical logistics documents including Bill of Lading drafts (MBL/HBL), Air Waybills (MAWB/HAWB), Commercial Invoices, and Packing Lists.
• Data Verification: Thoroughly cross-check all customer-provided data against manifest details to eliminate clerical errors before final submission to carriers.
• Filing & Compliance: Submit precise Manifests (IGM/EGM) and shipping instructions to shipping lines and airlines within strict cut-off times.
• Customs Coordination: Cross-verify documentation accuracy to assist the customs clearance team, minimizing the risk of customs holds or ICEGATE errors.
• Discrepancy Resolution: Promptly identify and resolve any documentation errors, amendments, or weight discrepancies with clients and port agents.
• Archiving: Maintain organized, up-to-date digital and physical records of all shipment files for audit compliance.

Requirements

• Proven experience in a core documentation role within Indian freight forwarding or CHA sectors.
• Excellent data entry speed and deep familiarity with ocean/air export-import shipping terms.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person