Sea Freight Team Leader - Forwarding

Our Client

A long established global freight forwarder who offers training and development. 

The Position

• Develop, manage and support a team of sea freight professionals
• Manage customer escalations and relationship building
• Seek potential upsell opportunities, client visits included
• Oversee the daily activities of the team to ensure customer satisfaction and KPI's are met
• Ensure profits are maximised and team productivity is achieved on all jobs
• Monitor teams' performance and report to senior management
• Provide necessary training & assess and introduce procedures to improve efficiencies
• Provide solutions and encourage a focussed team environment

The Requirements

• Proven success in a senior operations role with an international freight forwarder
• Excellent organisational and relationship management skills
• Direct customer engagement experience
• Complete understanding of Australian regulatory requirements
• Become a key motivator of the team
• Fulltime working rights within Australia

On Offer

• Excellent team culture
• On-site parking
• Competitive salary package

For further information regarding this and many more in freight, customs and logistics with FRMSTAFF please contact Andrea Hunteron **[0408 520 903](tel:0408 520 903)**or visit our website www.frmstaff.com.au