SEAFOOD/LEAD CLERK

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed
• Possess adequate knife handling skills and knife speed

Desired

• High school education or equivalent preferred

• Management experience preferred

• Knowledge of cutting, traying, wrapping, and labeling

• Seafood experience

• Retail experience

• Second language (speaking, reading and/or writing)

• Promote trust and respect among associates.

• Communicate company, department, and job specific information to associates.

• Collaborate with associates and promote team work to help achieve company/store goals.

• Establish performance goals for department and empower associates to meet or exceed targets.

• Develop adequate scheduling to manage customer volume throughout hours of operation.

• Train and develop associates on performance of their job and participate in the performance appraisal process.

• Adhere to all local, state and federal laws, and company guidelines.

• Cut seafood to customers' requests using proper cutting equipment.

• Offer product samples to help customers discover new items or products they inquire about.

• Inform customers of meat/seafood specials.

• Prepare foods according to the food temperature logs and follow cooking instructions.

• Develop and implement a department business plan to achieve desired results.

• Understand the store's layout and be able to locate products.

• Create and execute sales promotions in partnership with store management.

• Implement the period promotional plan for the department.

• Stay current with present, future, seasonal and special ads.

• Monitor and control expenses for the department.

• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.

• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..

• Familiarity and compliance with all country of origin labeling and regulations.

• Plan, organize and supervise the inventory process.

• Train department associates on inventory/stocking and Computer Assisted Ordering.

• Adhere to all food safety regulations and guidelines.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Notify management of customer or employee accidents.

• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.