Upstate Medical University
Secretary II
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
19 August 2026
What they need
Job Summary This position will provide clerical support to ambulatory care setting. Complete patient registration and discharge activities. Greet patients by checking demographic and insurance information, generating necessary paperwork, and notifying staff of patient arrival. Check outpatients and collect appropriate copays. Make appointments for patients. Answer department phones. Perform support functions such as distributing mail, scanning documents, and other clerical office duties as assigned. Obtain medical records and reports as needed for providers and/or other staff. Initiate insurance carrier regulatory requirements. Process registration/billing work queues and monitor reports.
Minimum Qualifications Two years of secretarial/clerical experience. Ability to multi-task. Strong customer service skills are necessary.
Preferred Qualifications Experience working in an ambulatory patient care setting.
Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Ability to multi-task. Strong customer service skills necessary and excellent phone etiquette.
Work Days Varying hours between 7 am - 5:30 pm Monday - Friday. No weekends/holidays.
Message To Applicants Salary Range-$38,522-$48,632
Recruitment Office: Human Resources
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