Secretary / Receptionist (Female)

• Manage a national multi-line phone averaging 30 calls per hour.
• Be an ambassador of first impressions as you greet Clients, guests and visiting employees.
• Consistently track and report information insuring accuracy and paying specific attention to detail.
• Use e-tools and computer systems to track visitors, manage work orders, and manage conference room needs and activities.
• Assist with tracking employee on-boarding/off-boarding processes.
• Manage office/suite access cards and keys.
• Provide conference room support including supply management and Audio/Visual troubleshooting.
• Support the annual management plan by accomplishing key performance indicators as identified by management.
• Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.
• Perform other Facility Management assignments as described by team and manager.
• knowledge and promotion of the products and services of the business and the clarification and resolution of day to day problems

Desired Candidate Profile

• Excellent communications skills both oral and written
• Strong organizational skills
• Proven track record of providing exceptional customer service skills in the presence of Executive level employees and guests.
• Understanding of routine accounting methods
• Basic understanding of office technology, systems & equipment
• Possess the ability to learn new computer software programs
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)