Secretary/Receptionist

Job Summary

We are seeking a friendly and organized Secretary/Receptionist to join our team. This role involves managing front desk operations, providing excellent customer service, and supporting administrative tasks. The ideal candidate will be proficient with CRM systems, knowledgeable about local towns to assist with routing for technicians, and skilled in managing social media platforms to enhance our online presence. This position offers an engaging environment where communication and organizational skills are essential.

Responsibilities

• Greet visitors and manage incoming calls in a professional and courteous manner
• Maintain and update customer relationship management (CRM) systems to ensure accurate records
• Coordinate scheduling and routing for technicians, utilizing knowledge of local towns for efficient route planning
• Manage social media accounts by creating engaging content, responding to inquiries, and promoting company services
• Handle administrative duties such as filing, data entry, and correspondence
• Assist with appointment scheduling and calendar management for staff members
• Ensure the reception area is tidy and welcoming at all times
• Support team members with various clerical tasks as needed

Skills

• Proven experience as a Secretary or Receptionist preferred
• Strong knowledge of CRM software and administrative procedures
• Familiarity with local towns and the ability to plan efficient routes for technicians
• Excellent communication skills, both verbal and written
• Good organizational skills with attention to detail
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Proficiency with social media platforms and content creation tools
• Friendly demeanor with a professional appearance
• Reliable, proactive, and able to work independently when necessary

This position is vital for ensuring smooth daily operations, excellent customer interactions, and effective communication within the company. We welcome motivated candidates who are eager to contribute their skills in a dynamic setting.

Pay: $20.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Life insurance
• Paid time off
• Parental leave

Work Location: In person