Section Head of Document Control

Responsibilities

• Lead the Document Control section and supervise day-to-day document control activities to ensure timely, accurate, and compliant handling of controlled documents
• Oversee Engineering Change Notice (ECN) processing, including circulation, review coordination, approval follow-up, implementation control, and release of updated documentation
• Coordinate part number creation, product data setup, BOM uploads, and revision control activities in the ERP system, ensuring accuracy and traceability of product information
• Ensure documents are created, reviewed, approved, issued, updated, distributed, archived, and retrieved in accordance with company procedures and applicable QMS requirements
• Coordinate with Engineering, Production, Procurement, Quality, Marketing, and other functions to ensure documentation accuracy, completeness, and timely implementation of changes
• Maintain controlled document registers, master lists, document numbering, revision history, retention records, and obsolete document control to prevent unintended use
• Support QMS documentation administration, including procedures, work instructions, forms, records, specifications, customer documents, and external standards
• Ensure document control activities support compliance with ISO 9001, ISO 13485, AS9100, customer requirements, regulatory requirements, and internal procedures
• Support internal, customer, certification, and regulatory audits by preparing required documents, records, and objective evidence related to document control
• Monitor document control performance, identify process gaps, train section members, and drive improvements in document workflow, retrieval efficiency, standardisation, and digitalisation

Requirements

• Diploma or Degree in Engineering, Business Administration, Quality Management, or a related discipline
• Minimum 5 years of experience in Document Control, BOM management, ECN administration, or related functions
• Minimum 2 to 3 years of supervisory or team lead experience in document control, quality documentation, or related functions is preferred
• Experience in manufacturing, electronics, medical devices, aerospace, semiconductor, or precision engineering industries is an advantage
• Mature, responsible, and able to work effectively under pressure
• Experience supporting multi-site operations and cross-functional teams is preferred
• Good knowledge of Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint
• Familiarity with ERP systems, preferably Oracle or NetSuite