Section Manager – E-Commerce Platform Management

• Develop and maintain strategic relationships with Partners (Shopee / Lazada / tiktok / Own channel).
• Drive sales growth through effective account management strategies.
• Develop platform strategies, commercial plans, and promotional calendars to maximize sales and profitability.
• Monitor account performance and analyze sales data.
• Analyze promotional effectiveness, campaign performance, and key sales drivers to optimize ROI and future campaign planning.
• Identify new business opportunities and initiatives to expand E-Commerce sales and customer reach.
• Work closely with cross-functional teams, including Marketing Communication, Trade Marketing, Logistics, Customer Service, Finance, and other relevant functions.
• Manage and develop a team of 3 members, ensuring clear objectives, effective execution, and continuous performance improvement.
• Oversee day-to-day E-Commerce platform operations and ensure smooth execution across all responsible channels.
• Resolve platform, operational, and customer-related issues in a timely manner.

Qualification

• Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field.
• 3–5 years of experience in E-Commerce, Marketplace, Key Account Management, or related roles.
• Hands-on experience managing major E-Commerce platforms such as Shopee, Lazada, and TikTok Shop.
• Strong understanding of digital marketplaces, E-Commerce campaigns, promotions, and platform mechanics.
• Excellent negotiation and relationship management skills.
• Experience in team management or people leadership is preferred.
• Analytical mindset with proficiency in sales data analysis.
• Ability to work collaboratively with cross-functional teams.
• Strong communication, presentation, and problem-solving skills.