Section Manager of Contract Manufacturing

Key responsibilities:

1. Manage daily business communications and maintain strong relationships with existing contract manufacturer, while leading the development, auditing, certification, and onboarding of new contract manufacturers.

2. Act as the primary person responsible for handling outsourcing production exceptions, responding promptly and leading the resolution of issues such as material shortages, quality defects, capacity bottlenecks, and delivery delays; Establish and improve standardized processes for exception reporting, handling, and escalation.

3. Liaise with the planning department to evaluate the master production schedule and demand forecasts, provide contract manufacturers with rolling demand forecasts for joint capacity planning, and monitor raw material inventory and production schedules to ensure alignment with company needs.

4. Participate in price negotiations and cost analysis with contract manufacturer, including drafting, reviewing, and monitoring the execution of related contracts.

5. Lead regular factory performance reviews (QBRs) and continuous improvement programs, coordinating cross-functional teams such as planning, quality, R&D, and logistics, and facilitating Sales and Operations Planning (S&OP) meetings to support root-cause resolution and ensure seamless information alignment.

6. Support team development by providing training to key members, sharing expertise, and fostering a strong, collaborative departmental culture.

Qualifications:

1. Bachelor’s Degree in Operations Management, Supply Chain Management, Business Administration, Business Studies or a related field.

2. A minimum of 10 years of relevant experience, including at least 3 years in a management or leadership role.

3. Solid knowledge of contract manufacturing operations, production planning, cost management, and supply chain principles.

4. Proficient in using SAP systems.

5. Excellent communication, coordination, and stakeholder management skills, with the ability to work effectively across functions and with external partners.

6. Strong problem-solving skills with a structured approach to issue escalation and root-cause analysis.

7. Proficient in Chinese, English and Bahasa Melayu