Section Waiter

About Capella Hotels and Resorts

Capella Hotels and Resorts embodies excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location’s dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

About Capella Sydney

Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.

Position Summary

As a Section Waiter, you will play a key role in delivering exceptional dining experiences to our guests. You will anticipate guests' needs, deliver personalised service, and demonstrate strong knowledge of our menu and beverage offerings - ensuring every moment at our venue is seamless, warm, and truly special.

The Role

• Attentive and anticipate our guests' service needs, create connections to understand their preferences in order to provide personalised service.
• Maintain a refined and professional demeanor, reflecting our restaurant’s premium atmosphere.
• Be knowledgeable of food and beverage items on the menu and have the ability to recommend menu combinations and up sell alternatives.
• Assist other colleagues to ensure proper coverage and prompt guest service.
• Maintains strong working relationships with other departments to ensure effective communications for operational issues, and serves as a role model for inter-departmental collaboration and support.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Be knowledgeable of and follow appropriate procedures for serving alcohol.

Talent Profile

• Proven experience in fine dining or a high-end restaurant setting.
• Good communicator with a personable character and a passion in guest relations management.
• Strong knowledge of food, wine, and fine dining etiquette.
• Good command of written and spoken English.
• Valid working rights in Australia.
• Availability to work flexible hours, including evenings, weekends, and holidays.

What you will receive with Capella Sydney

• Become a part of a vibrant and supportive work environment.
• Work in beautifully designed spaces and enjoy amenities in a historic building.
• Enrol in online LinkedIn courses to enhance your personal and professional development.
• Complete uniform provided and cleaned.
• Savour free meals during your shift.
• Take advantage of hotel and group discounts.
• Participate in the Employee Assistance Program (EAP), which offers confidential counselling and support.
• Make the most of the birthday leave.
• Explore opportunities for growth and development both within the group and beyond.

* We appreciate your understanding that we will only be able to contact shortlisted candidates.