Secunderabad-KFintech- Bulk Hiring- Customer Support Executive (Voice)

Dear All,

KFintech hiring Bulk openings in our customer support team (Contact Center) at our Secunderabad Office.

Pls note - It is mandatory that candidates possess a strong proficiency in both Hindi and English & Sales Process Experience Mandatory

Write in resume first page - Meeting Person - HR Lakshman

Please find the job description and interview venue details below for your reference.

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Open Positions: 30+ Nos.

Open Positions:

1. Customer Support Sr. Associate (Voice Process) (1- 3 yrs experience)

2. Customer Support Executive (Voice Process) (3-5 yrs experience)

3. Virtual Relationship Manager (VRM) (3-5 Yrs Experience)

Job Location: JBS (Secunderabad)

CTC:

2.5 LPA - 3.5 LPA - Experienced (Associate / Sr. Associate / Executive)

3- 4 LPA - Sales background experience must

Education: Min Graduation must (60% and above)

Job Timing: Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided

5 Days + Alternate Saturdays (2 Saturdays)

Job Description:

• Handle inbound and outbound sales calls to prospective and existing customers
• Identify customer needs and recommend suitable products/services
• Explain product features, benefits, and pricing to customers
• Achieve assigned sales and revenue targets
• Generate leads and convert opportunities into sales
• Build and maintain strong customer relationships through effective communication
• Address customer queries and objections professionally
• Follow up on leads and customer inquiries on a timely basis
• Maintain accurate records of customer interactions and sales activities in the system
• Adhere to company policies, sales processes, and quality standards

Job Specification:

1. Candidate must have good command/proficiency in English & Hindi (Both)

2. Strong communication, persuasion, and customer handling skills

3. Proficient with MS Office (Excel, Word, PowerPoint)

4. Minimum Graduation is mandatory (60% and above)

5. Prior experience in voice-based sales, telesales, inbound sales, outbound sales, or customer acquisition will be preferred

Thanks & Regards,

Muniyandi Lakshmanan

Human Resources (Talent Acquisition)

[email protected]

Website: www.kfintech.com