Security Access Management Analyst

Who you are

• 4+ years of experience in financial services, crypto, or fintech with a focus on transaction monitoring, BSA/AML compliance, or financial crime investigations
• Proven experience drafting and filing Suspicious Activity Reports (SARs) with accurate, well-structured narratives that meet regulatory standards
• Demonstrated ability to interpret complex transaction patterns across multiple products, apply regulatory requirements to case investigations, and make independent escalation decisions
• Familiarity with transaction monitoring systems, KYC/CDD processes, and compliance tools (e.g., Hummingbird, Chainalysis, or similar)
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

What the job involves

• As a TMS Compliance Analyst III on the CX Compliance team within Customer Experience, you'll conduct end-to-end transaction monitoring investigations to identify suspicious activity, protect Coinbase from financial crime risk, and ensure compliance with BSA/AML regulatory requirements
• This team partners with the Financial Crime Risk Service (FCRS) line and cross-functional stakeholders to maintain the highest production and quality standards across global compliance operations
• You'll investigate automated alerts, analyze complex transaction patterns, draft SAR narratives, and apply independent judgment to determine whether customer behavior warrants escalation or filing
• Own end-to-end investigative review and analysis of automated transaction monitoring alerts and referrals sourced from law enforcement requests and other Coinbase business lines, in support of BSA/AML regulatory compliance programs
• Analyze transaction activity, KYC information, and evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products, recommending whether activity warrants escalation or SAR filing
• Draft clear, accurate SAR narratives and maintain detailed investigation documentation to demonstrate compliance with regulations, internal policies, and audit requirements
• Incorporate feedback from the Quality Assurance team and participate in calibration sessions to continuously improve investigation accuracy and consistency
• Support process improvements within the TMS Compliance function by identifying gaps in procedures, contributing to documentation standards, and staying current with developments in KYC, BSA/AML, and OFAC regulations