Security Analyst: Third Party & Trust Center

Reporting to the Manager of Cybersecurity, the Third-Party & Trust Center Analyst sits at the intersection of vendor risk management and customer-facing security assurance. This role is responsible for assessing the security, privacy, and compliance posture of third parties across the vendor lifecycle, while also owning and maintaining the company’s Trust Center: the centralized hub of security documentation, certifications, and due diligence materials used to build confidence and trust with customers and prospects. The role incorporates controls from a variety of security and privacy frameworks (e.g., ISO, NIST, HIPAA, PCI DSS) and is regularly updated to address emerging industry and regulatory risks.

Key Responsibilities

Third-Party Risk Management

• Assess third parties and vendors globally for compliance with contractual agreements, security requirements, industry best practices, and regulatory obligations.

• Gather all relevant information for each engagement: type of engagement, data in scope, data flows, connectivity to internal networks, and intended data use; and evaluate impact to security objectives.

• Raise information requests where vendor or business responses are incomplete, and maintain accurate, comprehensive assessment records in an online GRC/TPRM platform (e.g., OneTrust).

• Proactively identify gaps or conflicts in existing processes and drive remediation of control deficiencies identified during assessments.

• Monitor assessment timelines, vendor record expiry dates, and reassessment cadences to keep the third-party risk register current.

• Assess potential business changes (new engagements, scope changes, offboarding) for impact to third-party compliance obligations.

Trust Center & Customer Assurance

• Maintain the Elsevier’s Trust Center, curating and publishing customer-facing security documentation: certifications, policies, whitepapers, product details, and FAQs; to accelerate customer due diligence.
• Respond to inbound customer and prospect security questionnaires (e.g., SIG, CAIQ, custom RFP/RFI security sections), partnering with sales, legal, product owner(s), and security to deliver accurate, timely responses.
• Support internal and external audit inquiries related to third-party risk, Trust Center content, and customer due diligence requests.
• Serve as a trusted point of contact for customers and prospects seeking assurance on Elsevier’s security and compliance posture.

Governance & Stakeholder Engagement

• Build strong relationships with business partners (Legal, Procurement, Privacy, and Product teams) and vendors; facilitate continuous improvement aligned with operational processes.
• Contribute to the maturation of processes governing third-party risk, data classification, and data handling requirements.
• Manage day-to-day communication with stakeholders and vendors, escalating concerns, queries, or issues to security leadership as appropriate, including suggested service and process improvements.
• Support metrics, KPIs, and executive-level reporting on third-party risk posture and Trust Center engagement to support risk-based decision making.

Ideal Candidate Profile

We're looking for a candidate with information security and risk experience in a commercial environment, including:

• Basic technical knowledge across security domains, including infrastructure security and its impact on security operations, vulnerabilities, reporting, analytics, and monitoring.
• Working knowledge of security and privacy standards and audit frameworks such as ISO 27001/27017, ISO 27701/27018, HIPAA, PCI DSS, and NIST 800-53.
• Experience with GRC/TPRM and trust center tooling (e.g., OneTrust, SafeBase, Optro (formerly AuditBoard) or similar platforms).
• Ability to interpret data flow diagrams and evaluate data privacy and data protection implications of third-party engagements.
• Excellent communication skills: able to explain complex or detailed compliance requirements clearly and concisely at all levels of the business and to external customers, and to keep leadership updated on progress and escalate issues promptly.
• A ‘can-do’ attitude and enthusiasm that inspires others; well organized and efficient, with the ability to multi-task and meet tight deadlines.
• Ability to work effectively and supportively within a global, cross-functional team.
• Willingness to receive training, mentoring, and ongoing support.

Qualifications

• Bachelor’s degree in Information Security, Computer Science, or a related field.
• 2 – 3 years of experience in information security compliance, third-party/vendor risk management, or IT audit.
• Experience assessing vendors against security and privacy control frameworks and managing large control sets.
• Experience handling inquiries from customer security questionnaires and maintaining a trust center.
• Fluency in English required.
• Preferred certifications: CISSP, CISA, CISM, Security+, or ISO 27001 Lead Auditor/Implementer.