Security & Property Patrol Associate

Position Summary

The Security & Property Patrol Associate acts as a visible, reassuring presence to maintain safety, cleanliness, and order across the licensed premise. This role combines active foot patrols, facility logging, property upkeep, and customer-focused escort services. Security reports directly to the manager on duty during their shift and must communicate any disturbances and/or actions taken to patrol the property as soon as possible.

Key Responsibilities

• On-Site Patrol & Deterrence: Completes a full foot patrol of the licensed premise [X] per shift to deter unauthorized activity, monitor access points, and ensure compliance with site safety policies.
• Property Upkeep: Perform ongoing litter abatement throughout the licensed premise, picking up trash, removing minor debris, and reporting property damage or hazardous conditions.
• Logging & Reporting: Maintain an accurate, real-time security log detailing shift activities, incident reports, safety hazards, and patrol completion times.
• Incident Response & De-escalation: Handle low-level disturbances using calm de-escalation tactics, reporting severe emergency situations immediately to local authorities.

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Qualifications & Skills

• High school diploma or equivalent.
• Active state security guard registration/license.
• Ability to stand and walk across the entire premise for extended periods in varying conditions.
• Physical capability to perform light manual labor (bending, lifting up to 30 lbs for trash removal).
• Strong interpersonal communication, customer service, and conflict de-escalation skills.
• High attention to detail with accurate record-keeping abilities.
• Willingness to learn and take on new responsibilities.
• Must be able to follow all Firebrand policies, SOPs, and applicable Massachusetts cannabis regulations.

What Success Looks Like

Consistent Vigilance: All required patrol rounds are completed on schedule, and security logs are logged accurately and thoroughly.

Clean & Safe Environment: The licensed premise remains visibly free of debris and hazards throughout every shift.

Positive Presence: Staff, tenants, and visitors express feeling safe and supported, specifically citing professional and helpful escort interactions.

Proactive Prevention: Potential safety or security risks are identified and de-escalated or reported before escalating into larger issues.

Pay: $19.00 - $22.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

• Employee discount

Work Location: In person