Security and Public Safety Administrator (ADMINISTRATOR II)

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

GRADE

STD0017

LOCATION OF POSITION

Baltimore City Department of Social Services

Office of the Chief of Staff

1910 N. Broadway

Baltimore, MD 21213

Main Purpose of Job

This position serves as the overarching Security and Public Safety Officer for the Baltimore City Department of Social Services (BCDSS). The primary objective of this role is to act as the central liaison and oversight authority for a multi-million-dollar security service contract with 90 employees across 13 distinct agency facilities. The incumbent is responsible for ensuring the rigorous enforcement of interior and exterior safety protocols, executing comprehensive contract management, overseeing incident responses and debriefings, and generating analytical security reports. Furthermore, this role safeguards the physical security of staff, customers, and infrastructure, requiring 24/7 on-call availability to manage emergency situations, building breaches, and critical facility maintenance issues.

POSITION DUTIES

• Manages Security Guard vendor contract compliance. Act as the primary liaison between agency and the contracted security vendor.
• Manages staffing & coverage. Review vendor staffing rosters. Ensures appropriate staffing levels are maintained at all BCDSS (Baltimore City Department of Social Services) facilities during all business hours, addressing coverage gaps immediately to prevent vulnerabilities.
• Partners with BCDSS Procurement and Finance to ensure deliverables are met. This includes daily, weekly, monthly, and quarterly reports, rosters, forms, and other required documentation to ensure MBE (Maryland Business Enterprise) and security services contract compliance.
• Conducts regular physical security assessments of facilities. Identify and report infrastructure safety hazards (e.g., broken cameras, malfunctioning magnetic locks, blocked fire exits, poorly lit corridors) to DAO (Division of Administrative Operations) facility management team for immediate repair.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• One year of experience providing crisis intervention.
• One year of experience with written and oral communication.
• One year of experience employed as a certified law enforcement officer.
• One year of experience monitoring and executing contractual obligations with internal and external partners.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Must be compliant with the Maryland Police and Correctional Training Commission requirement to possess a firearm while on duty.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).

• Annual Leave – ten (10) days of accumulated annual leave per year.

• Sick Leave – fifteen (15) days of accumulated sick leave per year.

• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

• Holidays – State employees also celebrate at least twelve (12) holiday per year.

• Pension – State employees earn credits towards a retirement pension.

• Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201. Or email [email protected].; voice 410-767-7199.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or [email protected].

Do not submit unsolicited documentation. Resumes should not be viewed for a completed state application.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

We thank our Veterans for their service to our country and encouraged them to apply.