Security / Client Care Specialist

About Zinc Integrated

Zinc Integrated LLC provides individualized support services focused on safety, dignity, and quality of life. We are seeking a dependable, observant, and compassionate Security / Client Care Professional to support the safety and well-being of an individual with a permanent disability in a residential setting.

Position Summary

The Security / Client Care Professional is responsible for maintaining a safe and secure environment at Sela House while providing attentive supervision and appropriate client support. The ideal candidate is reliable, calm under pressure, proactive in identifying potential safety concerns, and committed to treating clients with dignity and respect.

Essential Responsibilities

• Provide compassionate, respectful, and person-centered support to clients in their residence and community settings.
• Assist clients with activities of daily living, including:
• Mobility and positioning
• Transfers and use of approved assistive devices
• Maintain a safe, clean, organized, and secure client environment.
• Monitor the client's environment and behavior and identify potential safety concerns.
• Follow individualized care plans, safety plans, behavioral support strategies, and instructions from supervisors and the clinical team.
• Provide appropriate supervision and support based on the client's individual needs.
• Assist clients with appointments, errands, recreational activities, and community outings.
• Support clients in developing and maintaining independence and life skills.
• Provide medication reminders and documentation when authorized and trained to do so.
• Use appropriate body mechanics and follow safety procedures when assisting with transfers, lifting, and mobility.
• Respond calmly and appropriately to behavioral or safety concerns and follow established crisis and emergency procedures.
• Report incidents, injuries, changes in condition, behavioral concerns, or other safety issues promptly.
• Complete required documentation accurately and timely.
• Maintain strict confidentiality and comply with HIPAA and applicable privacy requirements.
• Maintain professional boundaries and protect client dignity and rights at all times.
• Communicate effectively with supervisors, coworkers, family members, and members of the client's care team as appropriate.
• Follow all Zinc Integrated policies, procedures, training requirements, and applicable laws and regulations.
• Perform other duties as assigned.

What We're Looking For

The ideal candidate is:

• Assisting with client behavior deescalation
• Reliable, punctual, and dependable.
• Calm and composed in challenging situations.
• Safety-conscious and highly observant.
• Aid in prevention of self harm to self and others
• Comfortable following directions and established care plans.
• Able to communicate clearly and professionally.
• Comfortable working independently in a client's home.
• Able to maintain appropriate professional boundaries.
• Physically capable of performing the essential functions of the position, with or without reasonable accommodation.
• Comfortable assisting with personal care and physical support.
• Administer and monitor medication compliance
• Provide hygiene reminders
• Able to maintain confidentiality and handle sensitive client information appropriately.

Preferred Qualifications

• Previous experience in direct care, caregiving, behavioral health, developmental disabilities, home care, residential care, or a related field.
• Experience working with individuals with intellectual or developmental disabilities.
• Experience supporting individuals with behavioral or complex care needs.
• CPR and First Aid certification.
• CPI or other crisis-prevention training.
• Valid California driver's license and reliable transportation, if required for the assigned position.

We are willing to train the right candidate who demonstrates reliability, compassion, professionalism, and a strong commitment to client safety.

Physical Requirements

This position may require prolonged standing, walking, bending, reaching, lifting, carrying, pushing, pulling, and assisting clients with transfers and mobility. Employees may be required to assist with personal care and other physical activities associated with the client's daily needs.

Required Training & Certifications

CPR, First Aid, and CPI certification are required or must be obtained within 30 days of employment, unless otherwise specified by the position or client requirements.

Equal Opportunity

Zinc Integrated LLC is committed to providing equal employment opportunities and maintaining a workplace free from unlawful discrimination, harassment, and retaliation. Employment decisions are made based on qualifications, business needs, and applicable law.

Pay: $21.50 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person