Security

The Security Guard / Transportation Driver is responsible for ensuring the safety, security, and transportation needs of clients, staff, and the facility. This dual-role position provides a professional presence on-site to help maintain a safe and structured environment, while also transporting clients to and from appointments, intakes, discharges, meetings, and facility-approved activities in a safe and timely manner.

Essential Functions

• Monitor facility grounds and interior to ensure a safe and secure environment.

• Conduct routine walkthroughs of the facility, checking for safety hazards or suspicious behavior.

• Ensure all doors, windows, and entrances are secured and locked when required.

• Intervene in crises or escalating situations using de-escalation techniques and notify management of serious incidents.

• Document all security-related incidents and maintain daily activity logs.

• Support staff during client admissions, discharges, and facility emergencies.

• Monitor visitor check-in/out and enforce facility rules in accordance with policies.

• Safely transport clients to and from appointments, court, meetings, other facilities, and facility-sponsored activities.

• Ensure all passengers wear seat belts and follow safety rules.

• Conduct pre- and post-trip vehicle inspections and report any maintenance or safety concerns.

• Maintain cleanliness of facility vehicles and refuel as needed.

• Accurately complete transportation logs and client transport documentation.

• Adhere to all traffic laws, facility policies, and client confidentiality requirements.

• Assist clients in and out of vehicles as needed, ensuring safety and dignity.

Other Duties and Responsibilities

• Participate in proactive team efforts to achieve departmental and company goals

• Provide leadership to others through example and sharing of knowledge/skills

• Provide excellent customer service to clients, vendors, suppliers, and staff

• Perform other duties as assigned

Supervisory Responsibility

This position will not have any supervisory responsibilities

Travel

Frequent travel (up to 70%) to different site locations

Mental and Physical Demands

• Moderate physical activity performing non-strenuous daily activities

Physical Demands

% of time

Stand

65%

Walk

75%

Sit

35%

Use of hands and fingers

90%

Stoop, Kneel, Crouch or Crawl

80%

Lift up to 10 pounds

40%

Lift 25 pounds or more

50%

Work Environment

• Variations between well-lighted, heated and/or air-conditioned indoor office/production setting with adequate ventilation and non-regulated outdoor setting

• Moderate noise, outdoor nature and business office with computers and printers

Education, Experience, Certifications, and Licenses

• High School Diploma or GED required.

• Valid driver’s license with clean driving record required.

• Minimum 1 year of experience in security, transportation, or a related role.

• CPR/First Aid certification (or ability to obtain upon hire).

• Knowledge of boundaries, confidentiality (HIPAA), and AOD program safety practices.

• Preferred experience working in an AOD, behavioral health, or residential care facility

• Preferred familiarity with de-escalation techniques and trauma-informed approaches