Security Control Room Operator/CRO

This position will suit a Security Guard/Officer wanting to escape the rainy patrol nights, unpredictable hours and violence or an experienced CRO.

Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia being based at Warana on the Sunshine Coast.

A vacancy has become available for a casual/part time Security Control Room Operator /CROpositionwith fantastic working conditions on a rotating shift work basis.

Training will be supplied to successful candidates. Additional ongoing training & support provided after successful completion of the initial training period.

Key responsibilities include, but are not limited to:

• Monitoring & Actioning of alarm systems alerts.
• Dispatching guards & patrols in response to alerts.
• Responding to customer enquiries via both email & telephone.
• Monitoring camera and video surveillance systems across multiple sites.
• Ensuring compliance and service levels are achieved.
• Data entry and general administration duties.

Successful applicants must have the following attributes:

• Must have a current QLD Security Officer licence.
• Must be capable of working days, afternoon, nights, weekends & public holidays.
• Must live in the Sunshine Coast Area.
• Will have customer service experience.
• Must be computer literate with fast and accurate typing capabilities.
• Highly developed communication skills. A polite and confident phone manner.
• Ability to work in a team environment. Be self-motivated and have a willingness to learn.

Candidates must be flexible with availability for (day, afternoon, night and weekend shifts). Rosters will vary & Operators must develop experience in all shift types.

Candidates are encouraged to send a cover letter with/ any existing employment and previous work experience in a similar environment which could be beneficial for this position.

For your application to be considered, you must include a Cover Letter with your Resumeand email it to: [email protected]

• Recruitment firms need not respond.
• Apply by email only.
• Initial interviews will be conducted by telephone.

Only successful applicants will be contacted.