SECURITY DISPATCHER

Position: Security Dispatcher

Job Title: SECURITY DISPATCHER

Unit: Campus Police

Shift: Varies

Shift Length: 12 Hour Shift

Status: Full-time/ 80 Hours Per Pay

Facility: Upper Valley Medical Center

POSITION SUMMARY

**Responsible for dispatching Security calls, completion of dispatch log sheets, and the card access system.****Assists patients, visitors, and employees by giving directions, over the phone, accurately.**Controls parking and entrances to hospital by use of the Matrix card access system.

Education

• Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration

• Must pass Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment

Experience

• Minimum Level of Experience Required: No prior job-related work experience

• Preferred experience: Previous experience in law enforcement as dispatcher desirable

Knowledge/Skills

• Computer skills desirable

• Ability to acquire International Association for Healthcare Security and Safety Basis Training

• Ability to acquire Incident Command system (ICS) – IS 100 I.E.B

• This position requires an individual able to work under pressure with many interruptions while remaining calm a pleasant to the public and facility personnel.