Security Engineer: L3 Support

Role & responsibilities

• Architecture: Design, deploy and integrate enterprise solutions mentioned above, ensuring alignment with infrastructure security, operational and compliance requirement
• Troubleshooting and Problem Resolution: Excellent troubleshooting and problem identification skills coupled with impact analysis skills while implementing fixes quickly
• Traffic Analysis: Analyse packet captures, traces, logs and traffic flows to identify root cause and resolve complex incidents
• Stakeholder Management: Effectively manage key stakeholders in customer, Vendors and internal ecosystems
• Documentation: Maintain HLD/LLD, implementation plans, test cases, migration plans, runbooks, RCA and technical documentation
• Mentoring: Act as L3 escalation point for all technical issues. Provide technical guidance and knowledge transfer to L1/L2 support teams
• Governance: Participate in audits, technical reviews, change management and security architecture reviews