Security Front Desk Officer

Location:

Brickell, Miami, FL
High-Rise Condominium – The Metropolitan

Position Overview:

We are currently seeking a professional and customer service-oriented Concierge Security Officer for a full-time swing shift position at a luxury high-rise condominium in the Brickell area.

This is an excellent opportunity to join a growing organization and build a long-term career. The ideal candidate will be someone who enjoys working with people, takes pride in providing exceptional service, and understands the importance of creating a safe and welcoming environment.

Pay Rate:

• $17.00 per hour.

Schedule:

• Full-Time.
• Swing Shift (afternoon/evening hours; schedule may vary).

Key Responsibilities:

• Serve as the first point of contact for residents, guests, and vendors.
• Provide a high level of customer service in a professional and courteous manner.
• Monitor building access and ensure only authorized individuals enter the property.
• Manage visitor check-in/check-out procedures.
• Answer phones, handle inquiries, and assist residents as needed.
• Maintain a professional lobby presence at all times.
• Complete incident reports and daily activity logs.
• Coordinate with property management and staff when necessary.
• Respond to and report any security or safety concerns.

Qualifications:

• Strong customer service skills and a positive attitude.

• Prior experience in:

  • Concierge, front desk, or security roles (preferred).

• Excellent communication and interpersonal skills.

• Professional appearance and demeanor.

• Basic computer skills (emails, logs, visitor systems).

• Ability to multitask and remain calm under pressure.

• Active Florida Class D Security License (preferred or required).

What We’re Looking For:

We are looking for someone who:

• Enjoys interacting with people and making a difference.
• Is reliable, punctual, and detail-oriented.
• Can represent the company and property with professionalism.
• Is interested in growing within the organization.

Why Join Us:

• Full-time, stable position.
• Opportunity to work in a luxury Brickell property.
• Growth potential within the company.
• Supportive team environment.

How to Apply:

If you have what it takes and are ready to be part of a great organization, please call SMI to schedule an interview:

305-406-2225

We look forward to meeting you and welcoming you to the team!