Security Guard - AgeCare

Overview

Healthcare security requires a distinct balance of vigilance, professionalism, and empathy. As a Healthcare Security Guard with Paladin Security assigned to AgeCare River View, you will serve as a trusted presence, ensuring a safe, secure, and peaceful environment for residents, healthcare staff, and visitors.

This role is ideal for individuals who want to do meaningful work. Rather than just observing, you will actively support medical professionals, assist vulnerable residents, and handle challenging situations with calm composure and clear judgment. Paladin Security provides comprehensive on-the-job training and ongoing opportunities for professional growth within the security industry.

What Success Looks Like

In this role, your daily focus will be on maintaining safety and building positive relationships within the facility. Success means being proactive, approachable, and ready to assist whenever needed.

Your daily responsibilities will include:

• Conducting Routine Patrols: Regularly inspect interior and exterior areas of the facility to prevent safety hazards, unauthorized access, and security risks.
• Supporting Healthcare Teams: Assist medical staff during high-pressure or de-escalation situations involving distressed residents or visitors.
• Emergency Response: Respond swiftly and professionally to calls for help, alarms, and unexpected incidents on site.
• Documentation & Reporting: Write detailed, accurate incident reports and maintain clean security logs during every shift.
• Customer Service: Greet staff, family members, and visitors warmly while enforcing site safety policies in a respectful manner.

Compensation & Benefits

We believe in straightforward compensation and supporting our team members with strong benefits.

• Pay Rate: $18.50 per hour
• Schedule: Full-time, 12-hour shifts (Day or Night) operating under an Averaging Agreement
• Comprehensive Benefits: Medical and dental coverage
• Time Off: Paid time off and overtime pay opportunities
• Career Growth: Paid on-the-job training and clear advancement pathways within Paladin Security

Must-Have Qualifications

• Valid Alberta Security License.
• Current residence in or near Medicine Hat, AB.
• Legal authorization to work full-time in Canada.
• Open availability to work 12-hour shifts (both days and nights) across a 7-day operational schedule.

Nice-to-Have Skills

• Prior experience in customer service, security, or healthcare settings.
• Valid First Aid and CPR Level C certification.
• Strong verbal communication skills and a natural ability to de-escalate stressful situations.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.