JENX Digitech Pvt Ltd

We are looking for a Security Infrastructure (L1) Engineer for our Lower Parel, Mumbai location. The candidate will be responsible for first-level security monitoring, endpoint protection, access management, incident handling, and coordination with L2/security teams for security-related issues.
Experience: 2+ Years Qualification: Diploma / Graduate in IT, Computer Engineering, or Cyber Security; Security-related certification preferred
Job Responsibilities
<ul>
<li>Monitor security infrastructure and security tools such as Zscaler, CyberArk, Harmony EDR, eScan Antivirus, and Cloudflare.</li>
<li>Perform security monitoring and identify alerts or potential security incidents.</li>
<li>Monitor servers and endpoints for security and availability-related issues.</li>
<li>Provide L1 support for endpoint security and antivirus solutions.</li>
<li>Perform basic log monitoring and analysis to identify unusual activities.</li>
<li>Manage user access and support access-related security requests.</li>
<li>Provide basic troubleshooting support for firewall and VPN issues.</li>
<li>Handle security incidents, tickets, and service requests through the ITSM system.</li>
<li>Monitor and support vulnerability and patch management activities.</li>
<li>Escalate security incidents and complex issues to the L2/Security team as per defined procedures.</li>
<li>Coordinate with internal IT/security teams and vendors for incident resolution.</li>
<li>Maintain security incident records, documentation, and reports.</li>
<li>Ensure SLA adherence and timely escalation of security alerts and incidents.</li>
<li>Follow organizational security policies, procedures, and compliance requirements</li>
</ul>
Pay: ₹19,000.00 - ₹38,000.00 per month
Benefits:
<ul>
<li>Provident Fund</li>
</ul>
Work Location: In person

Security Infrastructure (L1)

Security Infrastructure (L1)

This job is no longer available

Talents

Recruiters

About