Security Manager

At The Peninsula Tokyo, we are proud of our diverse, dynamic team of over 500 employees from 33 different nationalities. As we continue to grow, we are committed to creating a supportive, inclusive workplace where our team members thrive. Our focus on employee well-being , career growth , financial rewards , and continuous learning and development ensures our employees feel valued. In 2024, we made a significant investment in our talent by increasing base salary remuneration by over 29%, ensuring we remain competitive and continue to offer outstanding employee benefits .

We are seeking to hire a Security Manager to achieve the company’s objectives to to support the delivery of world-class security operations protecting our guests, colleagues, assets and reputation of the Peninsula Tokyo.

• Leverage your security and risk management expertise to oversee hotel security operations
• Drive security, compliance, emergency preparedness, and risk mitigation initiatives while upholding exceptional service standards.
• Be part of a diverse workplace serving a global mix of local and international guests.

Key Accountabilities

• Manage daily security operations and the deployment of security personnel to protect guests, employees, visitors and hotel assets.
• Supervise, coach and develop the security team, including contracted security personnel, to maintain high standards of professionalism, service and operational effectiveness.
• Implement and continuously improve security, safety and operational risk policies, procedures and control measures.
• Coordinate emergency response, crisis management activities, evacuation drills and contingency planning exercises across the hotel.
• Conduct investigations relating to incidents, accidents, loss, theft, guest issues and employee matters, ensuring timely reporting, root-cause review and corrective action.
• Monitor compliance with company policies, local regulations, fire and life safety requirements, and occupational health and safety standards.
• Maintain effective relationships with hotel departments, law enforcement, emergency services, regulatory authorities and relevant industry partners.
• Support the management of CCTV, access control, alarm systems and incident reporting systems, ensuring appropriate operation and record keeping.

Requirements

• Demonstrated expertise in security operations, loss prevention, crisis management, and risk assessment.
• Ability to lead and schedule security personnel, including contracted services.
• Extensive experience in security, safety or operational risk, including at least 2 years in a supervisory or management role.
• Business-level proficiency in both Japanese and English

We are delighted to receive your resume for further consideration.