Security Manager

Summary

Join us for an extraordinary opportunity to shape the opening of Park Hyatt Mexico City Polanco, located in the heart of Polanco overlooking Chapultepec Park, where timeless luxury meets contemporary elegance in one of the world’s most vibrant and dynamic destinations.

As Security Manager you will be responsible for ensuring the safety and security of hotel guests, employees, and facilities, including asset protection, staff security, risk management, regulatory compliance, emergency planning, and security technology. In addition, provide guests with a discreet, exceptional security experience aligned with brand standards.

Grounded in our Purpose to Care for People so they can be their Best, the Security Manager will bring this Purpose to life through meaningful connections with guests and colleagues and through the consistent delivery of the thoughtful, personalized experiences that define Park Hyatt.

Qualifications

• Education: Bachelor’s degree or professional qualification in Security or a related field
• Experience: A minimum of 3–5 years of experience in a Security Manager or comparable role within the luxury hospitality industry.
• Systems: Proficiency security systems such as CCTV, fire protection systems and duress alarm systems
• Microsoft Office: Advanced proficiency in Word, PowerPoint, and Excel (required)
• Skills and qualifications:
  • Demonstrated experience managing hotel security as a Security Manager at an ultra-luxury hotel
  • Strong leadership and management skills, with a focus on customer service
  • Understanding of security standards applicable in Mexico
  • Advanced security certifications
  • Knowledge of local and federal security laws and regulations
  • Experience in crisis management and conflict resolution
  • Strong leadership and decision-making skills
• Languages: Fluency in Spanish and advanced English proficiency required