Security Manager

QUALIFICATIONS

• Preferably Bachelor’s degree in Tourism, Hospitality, or a related field,
• At least 10 years of security experience, including a minimum of 3 years in team management, preferably within luxury hotels or resorts,
• Advanced proficiency in English, with strong written and verbal communication skills,
• Strong knowledge of private security legislation, risk assessment, incident management, and emergency procedures,
• Proficient in security operations, shift planning, and team leadership,
• Familiar with CCTV, access control systems, and security technologies,
• Able to coordinate fire safety, evacuation, and crisis management processes with relevant departments,
• Strong communication, problem-solving, and reporting skills; proficient in MS Office,
• Committed to guest privacy, confidentiality, and professional ethics,
• Meets the legal requirements for the role and holds a valid private security identification card.

JOB DESCRIPTION

• Lead all security operations across the property, ensuring the safety of guests, employees, visitors, and company assets,
• Develop, implement, and continuously improve security procedures and control measures,
• Build and maintain strong working relationships with local law enforcement authorities and coordinate with them as required,
• Assess security risks, establish preventive measures, and ensure timely action,
• Oversee access control, security patrols, CCTV monitoring, and related security activities,
• Coordinate emergency response, fire safety, evacuation, natural disaster preparedness, and crisis management procedures; plan and conduct regular drills,
• Manage the security team’s shift schedules, task allocation, training, and performance,
• Ensure accurate incident reporting and documentation, and oversee investigations and corrective actions,
• Ensure compliance with applicable legislation, company policies, and property service standards,
• Uphold guest privacy, personal data protection, confidentiality, and professional security standards,
• Evaluate security equipment, systems, and service providers, and identify improvement opportunities and resource requirements.