Security Monitoring Control Room Operator

Instant Security Alarms Pty Ltd is located in Brisbane Western Suburbs. We install, service and monitor security systems for commercial and private properties, and we are the largest privately owned Grade A1 Control Room in Queensland.

We are looking for a Control Room Operator to join our dynamic team, working in our 24-hour Alarm Monitoring Centre.

Six months or more of security monitoring or control room experience is preferred for this role.

The Position: Control Room Operator

Duties & Responsibilities will include:

• Monitoring & Actioning Alarm System Signals (Residential & Commercial)
• Monitoring & Actioning Hold Up / Medical / Personal Safety Alarms
• Providing General Troubleshooting & Technical Assistance
• Dispatching Patrols

The Successful Applicant will require:

• Excellent phone manner & customer service skills
• Ability to work in a team environment
• Computer literacy and ability
• Ability to use own initiative and work unsupervised
• Strong problem solving skills
• Security Licence is required (Class 1 Monitoring licence)
• Class 1 Security Licence is specifically required for this position
• National Police Check

This is a full-time shift position, working a roster which includes working every second weekend.

Free onsite parking is available.

If you wish to apply for this position, please email your resume and a brief cover letter to: [email protected]

We look forward to hearing from you!