Security Officer and Control Room Operator

About the Role

Securecorp currently has an outstanding opportunity for a Security Officer to provide exceptional customer service and emergency response at a retail site based in Helensvale.

This is a full-time permanent position working a 4 days on / 4 days off roster, consisting of 12-hour shifts across days and nights. The role is paid at Level 4 under the Security Services Industry Award, plus First Aid allowance.

Benefits

• Full-time permanent position
• Level 4 pay rate + First Aid allowance
• 4 on / 4 off roster (12-hour shifts – days & nights)
• Annual Award rate reviews
• Access to Employee Assistance Program (EAP)
• Access to wellbeing platform with free health checks
• Exclusive discounts (Apple, Fitness First, HelloFresh, Google Store, Booking.com & more)
• Employee rewards and commendations
• Ongoing career development and advancement opportunities

Key Responsibilities

• Provide a high level of security and customer service
• Guard, patrol, monitor and control assigned premises
• Respond to emergencies, alarms and calls for assistance
• Assess and manage situations of risk
• Conduct access control duties
• Perform CCTV control room operations
• Complete incident reports and maintain accurate data logs

Skills & Experience

• Current Security Licence
• Control Room Licence and Crowd Control endorsement
• Current First Aid & CPR certification
• Impeccable presentation
• Flexibility to work rotating rosters including nights and weekends
• Strong verbal and written communication skills
• Ability to work effectively within a team
• Professional attitude with a positive and proactive approach

About the Company

Securecorp is a successful, progressive, and award-winning national provider of premium security, cleaning, electronics, and monitoring services. We operate across a broad range of industries including retail, major events, corporate sites, aviation and more.

Guided by our core values of reliability, integrity and results, we are committed to providing stability, growth, and professional development opportunities to our employees.

If you believe you have what it takes to be part of the Securecorp team, apply now — these positions will fill quickly.

Security Master License: 3318865