Security Officer- Burbank

Schedule

Wednesday- Friday 1700-2300

Job Summary

Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.

Primary Job Duties

• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Answer alarms and investigate disturbances
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Monitor surveillance cameras to watch out for any disruptions or unlawful activities
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Use provided communication devices to relay information in a clear and concise manner
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Provide satisfactory customer service to clients and other members of the public
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Lock doors and gates of entrances and exits to secure buildings
• Follow post orders and all other relevant site-related information
• Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.

Tools and Technology

Tools

Notebook computers

• Laptop computers
• Tablets
• Cellular Devices

Technology

Data base user interface and query software

• Data entry software

Spreadsheet software

• Microsoft Excel

Word processing software

• Microsoft Word

Education and Experience

High School Diploma - or the equivalent (for example, GED)

Guard Card required

Knowledge

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics- Using mathematics to solve problems.
• Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• Coordination- Adjusting actions in relation to others' actions.
• Negotiation- Bringing others together and trying to reconcile differences.
• Persuasion- Persuading others to change their minds or behavior.
• Service Orientation- Actively looking for ways to help people.

Complex Problem-Solving Skills

• Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Equipment Selection- Determining the kind of tools and equipment needed to do a job.
• Operation and Control- Controlling operations of equipment or systems.
• Operation Monitoring- Watching gauges, dials, or other indicators to make sure a machine is working properly.

Resource Management Skills

• Management of Material Resources- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Time Management- Managing one's own time and the time of others.

Work Context

Communication – Sentry Officers communicate regularly with citizens and co-workers.

Role Relationships – Sentry Officers will be required to interact with the public and therefore must have a high-level of customer service.

Conflictual Contact – Sentry Officers may have interactions with upset customers/persons.

Work Setting – Will vary.

Job Hazards – Sentry Officers may occasionally be exposed to highly dynamic situations and/or environments.

Work Attire – Uniform provided.

Pace and Scheduling – Sentry Officers may be required walk and/or stand for the duration of the shift.