security officer

About the role

Permai Rainforest Resort is seeking a dedicated and vigilant Security Officer to join our team in Kuching, Sarawak. This is a full-time position that plays a crucial role in maintaining the safety and security of our guests, staff, and facilities. As Security Officer, you will be the cornerstone of our resort's security operations, ensuring a safe and welcoming environment for all who visit our beautiful rainforest sanctuary. Your presence and professionalism will directly contribute to the peace of mind of our guests and the smooth operation of the resort.

Key responsibilities

• Conduct regular patrols of resort grounds, buildings, and facilities to detect and prevent any suspicious activity or security breaches
• Monitor and manage access to the resort, verifying credentials and maintaining accurate visitor logs
• Operate and monitor security systems, including CCTV cameras and alarm systems
• Respond promptly to security incidents, disturbances, or emergencies and document all occurrences in incident reports
• Provide excellent customer service by assisting guests with inquiries whilst maintaining a professional and reassuring demeanor
• Conduct vehicle inspections and manage parking areas to ensure guest and staff vehicle safety
• Collaborate with local law enforcement and emergency services when required
• Maintain security equipment and report any malfunctions or maintenance needs to management
• Perform night shifts, weekend, and holiday duties as scheduled
• Enforce resort policies and procedures consistently and professionally

What we're looking for

• Proven experience as a Security Officer or in a similar security role within the hospitality industry

• Current security license or certification as required by local regulations in Sarawak

• Strong communication skills with the ability to interact professionally with guests and staff from diverse backgrounds

• Excellent observational and analytical skills to identify potential security risks

• Physical fitness and ability to perform duties that may require standing for extended periods and responding to emergencies

• Knowledge of emergency procedures, conflict resolution, and crisis management

• Reliability and the ability to maintain confidentiality regarding sensitive information

• Fluency in English and Bahasa Malaysia. Ability to speak in other languages is an advantage

• A professional appearance and ability to present a positive image of the resort

• Previous experience in a resort or hotel environment is highly desirable

What we offer

Permai Rainforest Resort is committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages and employment benefits including annual leave, health and safety provisions, and staff discounts on resort facilities and services. We believe in the professional development of our staff and provide opportunities for training and career advancement within the hospitality sector. Our resort promotes a positive work culture where safety and wellbeing are paramount. We encourage a healthy work-life balance and provide our team with access to a beautiful natural environment during downtime. Additionally, we offer flexible scheduling where possible to accommodate our employees' personal needs whilst meeting operational requirements.

About us

Permai Rainforest Resort is a premier eco-tourism destination nestled in the heart of Sarawak's pristine rainforest, offering guests an unforgettable experience of nature, adventure, and authentic Malaysian hospitality. Our resort is dedicated to providing exceptional service whilst maintaining a deep commitment to environmental sustainability and conservation. We pride ourselves on creating memorable experiences for our guests through carefully curated activities, comfortable accommodation, and dedicated staff who embody our values of professionalism, respect, and excellence. As a growing hospitality establishment, we are passionate about attracting talented individuals who share our vision of delivering outstanding guest experiences whilst honouring the natural beauty of our surroundings.

Apply now

If you are a security-minded professional with a passion for hospitality and guest safety, we would like to hear from you. Please submit your application including your CV, security certifications, and a cover letter detailing your relevant experience to Permai Rainforest Resort. Join our team and be part of a dynamic and rewarding work environment in one of Sarawak's most sought-after destinations.