Security Officer

Summary

The Security Officer is responsible for maintaining a safe and secure environment for guests, associates, visitors and hotel property at Hyatt Regency Lagos, Ikeja. The role supports the hotel's commitment to genuine hospitality by providing a visible, professional and reassuring security presence while ensuring that safety and security procedures are consistently followed.

Key responsibilities include monitoring hotel premises, conducting security patrols, controlling access to restricted areas, observing and reporting suspicious activities, responding promptly to incidents and emergencies, and assisting with investigations where required. The Security Officer works closely with the Security leadership team and other hotel departments to prevent loss, protect hotel assets, enforce security procedures and support the smooth running of hotel operations.

The successful candidate must demonstrate vigilance, sound judgement, integrity, discretion and a service-oriented approach, ensuring that security interventions are handled calmly, respectfully and professionally while protecting guest and associate confidentiality.

Qualifications

• Minimum of a Senior Secondary School Certificate (SSCE) or equivalent; additional qualifications in security management, criminology or a related discipline are an advantage.
• Previous experience in security operations, preferably within a hotel, upscale hospitality establishment or corporate environment.
• Knowledge of access control, security patrols, incident reporting, loss prevention and emergency response procedures.
• Basic understanding of fire safety, evacuation procedures, first aid and workplace health and safety.
• Strong observation, situational awareness and problem-solving skills.
• Good verbal and written communication skills, with the ability to prepare clear and accurate incident reports.
• Demonstrated integrity, discipline, confidentiality and respect for established procedures.
• Ability to remain calm under pressure and respond appropriately to challenging situations.
• Strong interpersonal skills and the ability to interact courteously with guests, associates, visitors and contractors.
• Good physical fitness and the ability to perform patrols and other duties required by the role.
• Flexibility to work shifts, nights, weekends and public holidays in line with hotel operational requirements.
• Relevant security training or certification is an advantage.