Security Officer Dispatch Coordinator

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description As a Security Officer Dispatch Coordinator in Rochester, NY , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting a technology, media, and telecommunications location, you will coordinate communications, monitor activity, document incidents, and dispatch personnel as needed to help maintain a secure environment. Your visible presence, customer service, and clear communication will help deter security-related incidents while supporting daily operations. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Part Time Pay Rate: $18.54 / Hour Job Schedule Day Time Fri 11:00 PM - 07:00 AM

Sat 11:00 PM - 07:00 AM

What You'll Do

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures and supporting security-related operations at a technology, media, and telecommunications location.
• Receive, prioritize, and dispatch requests for assistance, alarms, access concerns, and other security-related incidents using established communication channels.
• Monitor incoming calls, radio traffic, and available surveillance or alarm systems; document activity and maintain accurate dispatch logs.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating appropriate personnel and emergency responders when needed.
• Communicate relevant updates to site leadership, Allied Universal personnel, and/or emergency services in accordance with site-specific policies.

Minimum Requirements

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Requisition ID 2026-1684864